Chrome Industries

Copywriting + Content Direction

You’ve seen the iconic Chrome buckle in the bike lane, on BART trains, and all over the skate park. Just like their bags, Chrome emails need to stand the test of time for a highly loyal audience and invite newcomers to invest in products that aren’t meant for the landfill.

I helped Chrome plan, create, launch, and refresh:

  • Cart abandon + browse abandon emails

  • Post-purchase flows

  • Order confirmation + shipping notifications

  • Welcome journeys

  • Flash sale + clearance emails

  • Artist collaboration campaigns

  • Holiday gift-giving campaigns

  • Localized drive-to-retail campaigns

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